The Art of Being A Good Manager: Part 2: Generational and Cultural Considerations (Completed)

Date: Wednesday, April 14, 2021
Instructor: Lynn Fountain
Begin Time:  9:00am Pacific Time
10:00am Mountain Time
11:00am Central Time
12:00pm Eastern Time
CPE Credit:  2 hours for CPAs

2020 was a unique year for all aspects of business. One thing it showed us was the importance of understanding the role of management and executing the process while understanding the workplace is made up of individuals of all generations, cultures and moral values. We have seen how expectations of millennials vs. "the older" generation can vary dramatically. Attitudes and reactions to simple, day to day management instruction can be interpreted in numerous ways. And expectations for work output can be varied.

Whether you have held a management position for several years, or are just transitioning to a role which requires you to manage other individuals, you will find that becoming and remaining a good manager is often as much art as science.

This is the second course in a two-part series that is designed to help both new managers and experienced managers excel in their roles. This session focuses on techniques and concepts managers need to understand when working in today’s multi-generational and cultural work force in a multi-dimensional work environment.

Who Should Attend
Accounting, Finance, Treasury professionals; Internal auditors; Professionals considering the role of internal audit; Executive management; Board members and Audit Committee members; Legal and Compliance professionals; and All professionals in a corporate or private setting.

Topics Covered

  • Help both new managers and experienced managers excel in their roles
  • Techniques and concepts managers need to understand when working in today's multi-generational and cultural work force

Learning Objectives

  • Recognize the challenges of managing in times of crisis
  • Identify the multi-generational workforce and identify tips and tricks for effectively managing generations while balancing the complicated needs of varying work methods
  • Identify cultural variances to effectively managing today's workforce and keys to balances these variances
  • Recognize your personal management style to identify your own biases and tendencies towards executing your role


Instructional Method
Group: Internet-based

NASBA Field of Study
Personnel/HR (2 hours)

Program Prerequisites

Advance Preparation

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